Need Help? We’ve Got You.

At Rimara Paris, customer satisfaction is just as important as effortless luxury.

Browse our FAQs below or contact our support team for personal assistance.

Personal Assistance from Rimara Paris

We're here to make your experience as smooth and elegant as your jewelry.

Need help with your order, delivery or return? Chat live via Whatsapp with one of our customer care agents or send us an email. We’re happy to help.

Refunds are processed within 3–5 business days once your return has been received.

Orders & Shipping

What are the shipping costs?

When will I receive my order?

Do you ship internationally?

Payments & Security

Which payment methods do you accept?

Is my payment secure?

Returns & Exchanges

Can I return my order?

How do I return an item?